Terms & Conditions
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Terms & Conditions
These terms & conditions apply to the use of this website www.fleurb.co.uk. By accessing this website you agree to be bound by the following terms and conditions regardless of whether you choose to purchase with us.
The www.fleurb.co.uk website is operated by Fleur b Limited registered at the below address.
Fleur b Ltd
8 Elystan Street
Tel: 0207 225 3050
If you do not agree with these terms & conditions you must not use this website. Please be advised that we occasionally modify these terms & condition’s, it is your responsibility to read the most recent terms & conditions and we recommend that you keep a copy of these for reference.
Fleur b is committed to never sharing any of the personal details you provide us with to third parties. This includes the sell of your name, address, email address, credit card information or personal information.
FLEUR B COMMUNICATIONS
If you have purchased through our website or in-store we may occasional update you on our news that we feel maybe of interest to you. If you do not wish to receive these communications from us we operate an ‘opt out’ option by using the ‘unsubscribe’ function of the website or by advising the sales team in-store.
ELIGIBILITY OF PURCHASE
In order to make purchases on the site you will need to provide your personal details. You must provide your real name, phone number, email address and other requested information. You will be required to supply payment details that you represent and warrant are both valid, correct and you confirm that you are the person referred to in the billing information provided. The site is only available to individuals who meet fleur b’s terms of eligibility and who have been issued a valid credit/debt card by a bank acceptable to fleur b and who have authorised fleur b to process a charge on their credit/debt card in the amount of the total purchase price of merchandise.
Fleur b reserves the right to refuse multiple purchases being shipped to any one customer or postal address.
By making an offer to purchase merchandise through the website you are authorising us to perform credit checks.
Prices are shown on the site in GBP and inclusive of VAT at the applicable rate. VAT will not be charged on international orders. International orders are subject to additional individual country import duties and taxes. All transactions are charged in GBP.
Payments can be made using Visa, Visa Electron, Visa Debit, Visa Delta, Mastercard, American Express and Maestro debit cards. Payment will be charged to your account at placement of order. All cards are subject to authorisation by the card issuer. If the card issuer declines payment we will not be able to despatch goods. All payments on this site are processed by SagePay a secure on line payment gateway that encrypts your card details in a secure host environment. We take care, as far as we are able, to protect all your order and payment details but in the absence of negligence on our part, we can not be held liable for any loss you may suffer if a third party precludes unauthorised access to any data you have provided to us.
WHAT WE COLLECT
We may collect the following information:
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
For the exhaustive list of cookies we collect see the List of cookies we collect section.
WHAT WE DO WITH THE INFORMATION WE GATHER
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
CONTROLLING YOUR PERSONAL INFORMATION
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at email@example.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to .
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.